Returns & Exchanges

 

Return Policy

We want you to love your purchase from Proper Company. If you're not completely satisfied, you may return your item(s) within 14 days of delivery for a refund or exchange.

To be eligible for a return:

• Items must be unused, in their original condition, and in original packaging.

• Proof of purchase is required (order number or confirmation email).

How to start a return:
Please contact us at contact@propercompanygolf.com within 14 days of receiving your order. We’ll provide return instructions and a shipping address. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Important Notes:

• Returns initiated after 14 days will not be accepted.

• Refunds will be processed to the original payment method within 5–7 business days after we receive and inspect your return.

• Final sale or discounted items may not be eligible for return.

Questions? Reach out anytime—we’re happy to help.